Privacy Policy

We collect information you provide directly, such as your name, email address, phone number, company details, and any message you send through our contact form or during account registration.

We also collect technical data automatically, including IP address, browser type, device information, and usage logs generated when you interact with our website and platform.

We use your information to provide, operate, and maintain our services; to process registrations, connections, and payments; to respond to your enquiries; to send service-related communications; and to improve and secure our platform.

We process SMS metadata, such as sender, recipient, and routing details, strictly to deliver and bill the messaging services you request.

Where applicable, we process personal data on the basis of contract performance, our legitimate interests in operating and securing the service, your consent, and compliance with legal obligations.

We do not sell your personal data. We may share data with trusted service providers who help us operate the platform, such as payment processors and email delivery providers, and where required by law or to protect our rights.

Payment card details are handled directly by our payment providers and are not stored on Telrics servers.

We retain personal data for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

We apply technical and organisational measures including encryption in transit, access controls, two-factor authentication, IP whitelisting, and audit logging to protect your data. No method of transmission or storage is completely secure, but we work continuously to protect your information.

Our website uses essential cookies and similar technologies to remember preferences such as language and theme and to keep the site functioning. You can control cookies through your browser settings.

Telrics operates from the United Kingdom and may process data in other countries. Where data is transferred internationally, we take steps to ensure an appropriate level of protection.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request portability. To exercise these rights, contact us at info@telrics.com.

We may update this Privacy Policy from time to time. The "last updated" date reflects the latest revision, and significant changes will be communicated where appropriate.

If you have questions about this Privacy Policy or our data practices, contact TELRICS LIMITED at info@telrics.com or by post at Suite 10964, 5 Brayford Square, London, United Kingdom, E1 0SG.